Making changes to your Pass

Need to edit details for yourself or other delegates? We’ve got you covered. Find out how here.

If I book passes for my colleagues, can I then move the passes into their account so they can manage their own passes?

Passes can only be moved by order, so we would advise you to make separate purchases for individual pass management. To move passes between accounts, please reach out to Delegates team and we'll support in transferring, if possible.

Can I change the name of a booked delegate?

Name changes can be made until 14 June 2025 online on your Pass Manager, or at the registration desk onsite at the Festival after that date if badges have not been collected.

To proceed with a replacement, follow these steps:

On the pass you wish to replace, on your Pass Manager under Purchased Orders, click Options > Delegate Details > Edit Details > “To replace the delegate, please click here” > Save.

Do I have to print my passes once purchased?

All of our passes are physical, so no need to print passes. As long as all of your passes are ‘Ready to Go’ in your Pass Manager, you will be able to collect your badges onsite. More information about badge collection will be released closer to the Festival.